Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The content of this website is for general informational and educational purposes only; it is not meant to be medical advice and no substitute for in-person consultation, diagnostics and treatment. Questions regarding medical or mental health issues should be directed in-person to qualified medical professionals (e.g. your GP or another healthcare professional; call 911 in emergencies).

Under no circumstances will we be liable for any loss or damage including damage to health or appearance caused by readers’ reliance on information obtained through the site, from third parties or a linked site, or readers’ reliance on any product or service obtained from us or a third party. Use of this website is at user’s sole risk. No information obtained by you from this website or through email shall create any warranty.

The following terminology applies to our Terms and Conditions, Privacy Statement and Disclaimer Notice and any other Agreements: "Client", "Patient", "You" and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to Dermatology Clinic Wales. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


To arrange an appointment please call 02920750432. Availability of appointments cannot be guaranteed. Please contact your GP or attend A&E in cases of emergency.

Unless otherwise stated, the services featured on this website are only available within our Dermatology clinic. Any treatment/procedure is usually arranged for a later date, once you have been assessed in clinic.


Please note that we are a private clinic; our services are not covered by the NHS.

Our Terms are payment in full on the day of the consultation/treatment, directly in clinic. Cash and all major Credit and Debit Cards are acceptable methods of payment. If you have International Private Insurance, you may then submit the invoice to your insurance company to try and get reimbursed. Unfortunately, we cannot deal with your insurance directly. At the time of your service, if you / we believe you have valid insurance coverage, but later find out, for whatever reason, you were not covered, you herewith acknowledge and agree that you are responsible for the entire fee. To avoid any unexpected shortfalls, we advise patients to check with their insurance provider before incurring any costs.Any excess payments can also be made by calling 02920750432.

We also reserve the right to seek recovery of any monies remaining unpaid 60 days from the date of the consultation/treatment via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

We do accept cheques sent to our trading address below. Telephone payments can be made by calling 02920750432.

Please note that medication is not included in our fees. Please also note that blood tests and other lab analysis (e.g. nail/skin scrapings, skin swabs, biopsies etc.) will incur an additional charge. Please contact us to receive a complete price list.

Cancellation Policy

There are no fees for a cancelled appointment or procedure or failure to attend.

Termination of Agreements and Refunds Policy

Both the client/patient and ourselves have the right to terminate any Service Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. This also includes that if a course of several treatments was booked and paid for, and the client/patient decides not to complete the outstanding treatments of this treatment course, no refund will be offered.


To arrange an appointment please 02920750432. Availability of appointments cannot be guaranteed. Please note that in most cases (in both clinic locations) the initial visit will be for a consultation only. Any treatment/procedure is usually arranged for a later date, once you have been assessed in clinic.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Force Majeure

We are not liable for any failure to perform any obligation under any Agreement which is due to an event beyond our control including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made in these Terms & Conditions or on other key pages on our site. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the client/patient and ourselves. Your accessing of this website and/or undertaking of a booking from us directly indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Trading Address

The Spire Hospital,
Glamorgan House,
Out Patient Department,
Croescadarn Road,
CF23 8XL

24 hr freephone
message service:
0800 458 8433